General terms and conditions of sale
Between the company SIM-RADIO ELECTRONIQUE,
18 PLACE JACQUARD 42000 SAINT-ETIENNE,
S.A.S. with a Share Capital of €150,900,
registered with the Trade and Companies Register of SAINT-ETIENNE 79B38
under the SIRET number 31498902100022, VAT CODE 59314989021
The company can be reached by email by clicking on the contact form accessible via the site's home page.
ELECTRONIC SIM-RADIO
On the one hand,
And the natural or legal person purchasing products or services from the company,
Below, the customer
Moreover
It was stated and agreed as follows:
SIM-RADIO ELECTRONIQUE,
18 PLACE JACQUARD 42000 SAINT-ETIENNE,
S.A.S. with a Share Capital of €150,900,
registered with the Trade and Companies Register of SAINT-ETIENNE 79B38
under the SIRET number 31498902100022, VAT CODE 59314989021
Email contact: contact@simradio.fr
Phone : 04.77.32.74.62
The Seller is a publisher of products and services of audio and video equipment for consumers, marketed through its website http://simradio.fr. The list and description of the goods and services offered by the Company can be consulted on the websites http://simradio.fr
Article 1: Purpose These General Terms and Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by SIM-RADIO ELECTRONIQUE.
Article 2: General provisions These General Terms and Conditions of Sale (GTCS) apply to all sales of Products made through the Company's websites which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The T&Cs applicable in this case are those in force on the date of payment (or the first payment in the case of multiple payments) of the order. These T&Cs are available on the Company's website at the following address: http://www.simradio.fr/cms.php?id_cms=3 . The Client declares that he/she has read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale related to a product or service, and accepts them without restriction or reservation. The Client acknowledges that it has received the necessary advice and information to ensure that the offer is appropriate to its needs. The Client declares that he is able to enter into a legal contract under French law or to validly represent the natural or legal person for whom he or she is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 3: Prices The prices of products sold through the websites are indicated in Euros excluding taxes and are precisely determined on the product description pages. They are also indicated in euros including all taxes (VAT + other possible taxes) on the order page of the products, and excluding specific shipping costs. For all products shipped outside the European Union and/or DOM-TOM, the price is calculated automatically on the invoice excluding taxes. Customs or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to change its prices at any time for the future. The telecommunication costs necessary for access to the Company's websites are the responsibility of the Client. If applicable, delivery costs.
Article 2.1: Price - example of an unlawful clause The Company reserves the right to change the prices at any time of the products purchased by the consumer, in particular for subscriptions - these will be freely determined by the Seller thereafter, as the services evolve.
Article 4: Conclusion of the online contract The Client must follow a series of steps specific to each Product offered by the Seller in order to be able to place his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, where applicable of its options and indication of the Customer's essential data (identification, address, etc.); - Acceptance of these General Terms and Conditions of Sale. - Checking the elements of the order and, if necessary, correcting errors. - Follow-up of instructions for payment, and payment of products. - Delivery of products. The Client will then receive confirmation by email of the payment of the order, as well as an acknowledgement of receipt of the order confirming it. He will receive a .pdf copy of these general terms and conditions of sale. For the products delivered, this delivery will be made to the address indicated by the Customer. For the purposes of the proper execution of the order, and in accordance with Article 1316-1 of the French Civil Code, the Client undertakes to provide its truthful identification information. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 5: Products and services The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies that he has received a detail of the delivery costs as well as the terms of payment, delivery and performance of the contract. The Seller undertakes to honour the Client's order within the limit of available Product stocks only. Failing this, the Seller shall inform the Client. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and confirmation when the order is validated. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the Products as well as their prices is specified on the Company's websites, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only granted to the natural person signing the order (or the person holding the email address provided). In accordance with the legal provisions on compliance and hidden defects, the Seller will refund or exchange defective products or products that do not correspond to the order. The refund can be requested in the following way: by contacting SIM-RADIO ELECTRONIQUE by email at contact@simradio.fr or by post at SIM-RADIO ELECTRONIQUE 18 PLACE JACQUARD 42000 SAINT-ETIENNE.
Article 6: Retention of title clause The products remain the property of the Company until full payment of the price.
Article 7: Delivery methods The products are delivered to the delivery address indicated at the time of the order and the time indicated This period does not take into account the time it takes to prepare the order. In the event of a delay in delivery, the Client has the option of revoking the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then proceeds to reimburse the product and the "outward" costs under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to ensure the follow-up of the order. The Seller reminds that at the moment the Client takes physical possession of the products, the risks of loss or damage to the products are transferred to him. It is the Client's responsibility to notify the carrier of any reservations about the product delivered.
Article 8: Availability and presentation Orders will be processed within the limit of our available stocks or subject to the stocks available from our suppliers. In the event that an item is unavailable for a period of more than 2 working days, you will be immediately informed of the foreseeable delivery times and the order for this item may be cancelled on request. The Customer will then be able to request a credit note for the amount of the item or its refund.
Article 9: Payment Payment is due immediately upon order, including for pre-order products. The Client may make payment by payment card or bank cheque or PayPal or bank transfer. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted in accordance with the rules of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing their bank information at the time of the sale, the Client authorises the Seller to debit their card for the amount relating to the price indicated. The Customer confirms that he/she is the legal holder of the card to be debited and that he/she is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately cancelled by operation of law and the order cancelled.
Article 10: Withdrawal period In accordance with Article L. 121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of the return costs". "The period referred to in the preceding paragraph shall run from the date of receipt for goods or acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the Company in the following way: via email contact at contact@simradio.fr or mail at SIM-RADIO ELECTRONIQUE 18 PLACE JACQUARD 42000 SAINT-ETIENNE. We inform Customers that in accordance with Article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for misuse of the product or damage. In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be refunded, the return costs remain at the expense of the Customer. Products must be returned in their original condition and complete in new condition (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; If possible, they must be accompanied by a copy of the proof of purchase. In accordance with the legal provisions, you will find below the standard withdrawal form to be sent to us at the following address:
Form to download from the following link and send us back to contact@simradio.fr
http://www.sendbox.fr/222efd43f01301d8/Formulaire_Retractation.docx
Refund procedure:
The order must be returned to us at SIM-RADIO ELECTRONIQUE 18 PLACE JACQUARD 42000 SAINT-ETIENNE
Article 11: Warranties In accordance with the law, the Seller assumes two guarantees: conformity and relating to hidden defects in the products. The Seller will refund the buyer or exchange products that appear to be defective or do not correspond to the order made. The request for reimbursement must be made as follows: via email contact at contact@simradio.fr or by mail to SIM-RADIO ELECTRONIQUE 18 PLACE JACQUARD 42000 SAINT-ETIENNE. The consumer: - has a period of 2 years from the delivery of the goods to take action with SIM-RADIO ELECTRONIQUE and may choose between the replacement and repair of the goods subject to the conditions provided for in the above-mentioned provisions. apparently defective or does not correspond - that he is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. - that, except for second-hand goods, this period will be extended to 24 months from 18 March 2016 - that the consumer may also assert the warranty against latent defects in the item sold within the meaning of Article 1641 of the Civil Code and, in this case, he may choose between the cancellation of the sale or a reduction in the sale price (provisions of Articles 1644 of the Civil Code).
Article 12: Complaints Where applicable, the Buyer may submit any complaint by contacting the company using the following contact details:
Email : contact@simradio.fr
Phone : 04.77.32.74.62
mail : SIM RADIO 18 PLACE JACQUARD 42000 SAINT-ETIENNE
Fax : 04.77.37.53.78
Article 13: Intellectual property rights Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 14: Force majeure The performance of the Seller's obligations under this Agreement is suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent their performance. Seller will notify Customer of such event as soon as possible.
Article 15: nullity and modification of the contract If one of the stipulations of this contract is annulled, this nullity will not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual changes are only valid after a written and signed agreement between the parties.
Article 16: Protection of personal data In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and rectify personal data concerning you. By entering into these terms and conditions, you consent to our collection and use of this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. To do so, simply click on the link at the end of our emails or contact the data controller (the Company) by RAR letter. We monitor traffic on all our sites. We use tools such as Google Analytics to do this.
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Article 17: Applicable law All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.